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shared emailbox in exchange server

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by hayoubee 1 view

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I have Exchange server 5.5. I would like to creat E-mail box voor a group of workers where they can check the commen e-mail for that group.my goal is that evry one of them must have 2 e-mailbox,personal and the shared one.what I did is the folowing:
1-On the server i creat emailboxI named hem webstudio,In the properties (permissions tabblad) I added those users to Winnt accounts with permissions.2-I logon as user with the name webstudioand than I configured the e-mail box to give permission tothose users as owener a ccount.3-in the pc of those users I opend extra mailbox.Now I thought it will work ,,,but it did't work....WHEY please,

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by rlevesque

We had the same situation at my previous employer. In tech support, there was one shared mailbox, called Support, and multiple tech's went in, read and replied to emails.

What I did, was about the same thing you did. I went under that Mailbox's properties, and added each tech's login that needed to have rights to this "Support" mailbox.

But then, to access the mailbox, we did one of two things. One, was to set up a different profile, which opened that exchange mailbox instead of the tech's personal mailbox. Just set up Outlook to ask for which profile to use upon startup. The other way was to have the tech log into their own mailbox, and then go to File; Open; and open the inbox of "Support".

It sounds like you did mostly the same thing, but don't have them log in as "webstudio". Have the users log in as themselves, since you already added their own login's to the permission's tab.

Good luck

Richard

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