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Shutdown to Reboot

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I've got a customer who's Win 98 machine automatically reboots after a manual shutdown. I've checked the CMOS and created a selective startup using MSCONFIG. I've not seen this problem before so I'm hoping some of you may know an answer. Thanks.

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by aacevedo

Disable fast shutdown. To disable fast shutdown, follow these steps:

Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information.

On the Tools menu, click System Configuration Utility.

On the General tab, click Advanced.

Click to select the Disable Fast Shutdown check box, click OK, and then click OK.

Click Yes when you are prompted to restart your computer.

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