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Small Business Server/Exchange

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by jbortner

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We are running SBS 2000 which was an upgrade version from SBS 4.5 We have decided it would be best to remove and reinstall Exchange to resolve several issues. MS says to put the #1 SBS CD in the drive, and use the "add/remove software" wizard from the control panel, choose SBS 2000 then click on "Change/Remove" and select Exchange (Q194810). However when we click on the "Change/Remove" we get a small window that says "Setup is loading installation components. This may take a minute or two." The server hangs at that point and will not continue with the wizard. This window will not go away unless we reboot, or use Task Manager to kill the process.

I need to know how to remove Exchange and reinstall it without reformatting the harddrives.

5 replies

by jbortner

I would like to try your suggestion, however I cannot shut down the Exchange Information Store, Exchange Pop 3 service, Exchange IMAP service by using the "Services" wizard or the "net stop" command from a DOS prompt. I have rebooted the serverand still cannot disable these services. I cannot even change the start properties from automatic to manual so they would not restart on a reboot, the system hangs, then gives an error message that the program is not responding. Any ideas of how to proceed?

by richtee

I am not sure if you have seen the following KB articles but they might be worth reviewing. Not sure if any of these alone, or in combination, might help. Good Luck.

Q279/9/81 about your specific error

Q292/7/90 Addresses possible component error

Q292/4/83 Addresses some Exchange Server dependencies
EXCERPT: ?Because all Exchange Server Internet protocols run in Microsoft Internet Information Services (IIS), the Inetinfo process must also be stopped to remove all open file locksto the C:\Program Files\Exchsrvr directory.?

Q260/3/78 Caution with this one.
XADM: How to Manually Remove an Exchange 2000 Installation

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