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Someone please nuke Telstra Australia - I hate telcos.

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by deadly ernest

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Saturday afternoon my time, my ADSL went down. I waited a while in case it was a simple problem, it wasn't. A call to Westnet, my ISP, and we soon work out a problem has developed at the local exchange and all their clients on that exchange are off the air. So they lodge a fault with Telstra. The ever inefficient Telstra people don't have a tech working our area on weekends or nights, it seems, so they can't work on it until a tech arrives for work Monday morning - so it's about ten o'clock Monday morning before we're up again. That's about 40 hours of NO Internet or interaction, oh horror, how far am I behind at TR?

Meanwhile, I spend 40 hours going through net withdrawal, and have eaten my fingernails down to the elbows before the net is up again and I can get an email fix, a TR fix, a SOL fix, and a WB fix - shock horror, what a horrid weekend. I would never have survived without my room full of books to read, but even then it was a close call, another 24 hours and I would have needed hospitalisation. I still tremble from the shock.

13 replies

by seanferd

Odd thing is, for someone in the States, I've heard an awful lot of complaints about Telstra regarding internet connections and other internet related problems.

Their ignominy has reach.

To you, sir, I wish a full and speedy recovery.

by deadly ernest

problem is the exchange is owned by Telstra and we've got NO choice in using it and having them fix the problems with their equipment. With their usual money grubbing process, they don't call out techs at night etc unless the fault is reported by someone with a priority need, like a medical alert system.

I suppose I could pay a lot more and go with wireless broadband, but that is often Telstra equipment too.

by santeewelding

When you go down, everybody in the world goes down. That way, if you can't have it, nobody can.

Would that get Telstra off its ass?

by santeewelding

Teacher unions.

Always gets me when they say they do it for the children. If so, rename themselves the Children's union. Forget teachers and telecommunications making things right for themselves.

by the 'g-man.'

It is going to have to be nuke Australia or nothing. The targeting system in my volcano is not that good.

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