Hardware

Ask something
Question Locked

Sound Drivers

0 helpful
10 replies

by bill9

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have a Acer E261 that i recently reinstalled windows XP and the realtek ALC 888 sound drivers that i installed are not working at all. After installing several times & restarting the computer the (found new pci device) comes up again. I visited Acers site and downloaded the driver for that model but still no difference. According to Everest the audio device is Realtek ALC888/1200 @ SiS High Definition Audio Controller. I am using windows XP SP3.
CPU Type DualCore Intel Pentium E2180, 2000 MHz (10 x 200)
Motherboard Name Acer F672CR
Motherboard Chipset SiS 672

10 replies

by bill9

Thanks i have already checked the realtek site and i downloaded a package from there.

by oh smeg

You need to install these prior to logging onto the Windows Update Server. Once you log onto the Windows Update Server the very first Download prevents these Drivers being successfully installed well at least installed and working.

Here you need to install the OS XP in this case load the Sound Driver, then any other drivers that need loading then load a AV Product, update it as required and then finally you can now log onto the Windows Update Server and accept the 2 Downloads to start the update process.

You'll have to do a Repair Install of XP so follow the directions under Method 2 at this
Web Site.

http://support.microsoft.com/kb/315341

You'll need a M$ Branded Install Disc to do this not a System Makers Recovery Set or a Slipstreamed Install Disc. You'll also need to reapply any Service Packs and Hot Fixes after you finish. ;)

If you have not logged onto the Windows Upstate Servers open the Control Panel, switch to Classic View and open the Sound & Audio Devices, under the Audio Tab make sure that the Realtech Device is listed in Playback. If it's not the default Sound Device use the drop down arrow and change it to Realtech. Do the same with the remainder of the settings in that Windows and save the changes.

Col

by bill9

I did not make any connections with the update server yet. I reinstalled XP SP2 then upgraded to SP3. Then after all this i installed drivers and that's when the realtek audio drivers started a problem.

In the Audio devices in control panel there it says no audio devices installed. I installed the right driver and restarted but still there is no connection between the hardware & driver.

I got a thread somewhere that specified that Realtek HD on SP3 needs Microsoft UAA Patch for HD. I don't know if that's the case. I have seen you specified Hotfixes as well.

by older mycroft

It would comprise Windows Genuine Advantage - that would cause your problem.

Even if you've got XP SP3 on an optical disc - where do you suppose the disc image came from? - M$. (Just like logging onto M$ and accessing the update server)

Realtek does not Register it's drivers with Microsoft and as a result they are not 'recognised' as being genuine. These Realtek drivers [b]MUST[/b] be installed immediately after the OS Install, before [b][i]ANY[/b][/i] update takes place.

It is usually a good idea to install all the other drivers prior to update too.

Typo

by bill9

I see the point. So installing XP SP3 before adding the realtek drivers was bad news. But finally the sound is there, I have the SP3 update on an external drive but as you said it does not matter where you got it (it still grabs you by the neck). I will post the thread that helped me to install Realtek HD Audio on SP3 in less than ten min.

by oh smeg

Just remember in the future to install the Device Drivers that need installing after you finish the Initial OS install.

After you have the Hardware working correctly you can then start to update Windows. ;)

Col

This discussion is closed to new replies.