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SP2- No Internet

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6 replies

by mocheeze

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I installed SP2 on a Windows XP machine the other day, but now I can't get on the internet. So I decided to unistall SP2. Everything seemed ok, but I still can't get on the internet. I also found out that the computer doesn't have a IP address or a subnet mask anymore. It has DHCP IP, DNS, and Default Gateway, but no IP for the computer or subnet mask. I tried to release/renew, but that didn't work. When trying to renew, it said something like "an error as occured cannot find file specified." Also when SP2 was installed the Security Center service, never started. I went to services, and try to start it manual but nothing happened. It tried to start then errored out saying it couldn't be established. It's running a DSL connection. I even tried to reset the modem,nothing happend.

Any Ideas? I need to fix this asap.

6 replies

by computab

Whenever you install new software, especially software which is likely to cause problems, you should create a restore point first. Did you do that? Otherwise try downloading a IE upgrade from www.microsoft.com. try: Click START, RUN, CMD, [ENTER] IPCONFIG /ALL What do you get? Also PING www.bbc.co.uk You will either get an error message or 4 responses.

by sgt_shultz

do you have a link light?
did you try uninstalling and reinstalling the nic drivers use the latest version.
when you tried release renew and it 'didn't work' the message was 'something like' unable to contact dhcp server, was it not? do you have a dhcp server? can you ping it? is the dhcp server turned on? when you cannot get on the internet, can you try browsing with an ip address instead of a website name?
i am betting you have basic network connectivty error. probably using crossover cable or not using one or somehting.

by hal 9000

When you install SP2 it creates a restore point have you tried restoring the system to that?

Or even an earlier one if you have one available?

failing that the winsock option sounds like the best available. If that doesn't work lets know and well see what we can work out.

Col

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