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Spool32.exe errors

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5 replies

by rob k.

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I have a user that has been getting the following error every time they try to print

" spool32 caused an invalid pagefault in module at 0000:50505050"

I have tried the fixes that microsoft has suggested. Edited the win.ini file, put the file in the exclusion list for Mcafee, installed a fresh copy of the file, put spool32 in the startup folder. Still can not print. We are running an NT network with sp6, the client computers are win 95 and win 98 first and second edition. The printers are HP laserjet 6, and 5. The program that they are printing from is any and all. I even tried notepad and wordpad.Sometimes it will print but after the message the printers will be gone from the printers folder. The only way to get them back is to reboot the machine.

Can anyone help with this problem.

5 replies

by Member 35711908

I'd go into regedit and delete all references to that printer. Then download the latest drivers from HP and reinstall the printer with them. That should do it.

by rob k.

This did not help on this machine but did help on another. We had 3 machines doing the same thing. Ended up reformating and reinstalling windows.

by hard_drive

I had this same problem with printers on NT network. I resolved it by going to each client's printer settings and changing the "Spool Settings" to "Print directly to the printer" Since doing this I have not had this problem occur.

by rob k.

This did not help on this machine but did help on another. Ended up reformating this machine and reinstalling windows.

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