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Startup error message, annoying!

0 helpful
5 replies

by peetree

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I receive the following:

C:\DOCUME~1\COLINK~1\LOCALS~1\Temp\6412_appcompat.txt

AppName: mmdiag.exe AppVer: 10.0.2.58 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00010c27

Logging and tracing manager has encountered a problem and needs to close. We are sorry for the inconvenience.

When I go to:

Document and Settings>Colin King>... I then I get lost, there is no Local Settings.

How do I get rid of this? I have contacted MM and they patched it through an upgrade or they ignored me. Either way it's still here to haunt me!

5 replies

by softcorp.us

Hello...

MMDIAG.EXE is part of MusicMatch Jukebox.

Suggestions:

1. Uninstall the application. Go to Control Panel -> Add/Remove Programs. Select MusicMatch Jukebox and uninstall it.

2. You can try reinstalling MusicMatch Jukebox after uninstall. Reinstalling the application may resolve the problem it is having.

-----Steve Jackson

CEO/CSA
Software Corporation (Softcorp)
http://www.softcorp.us/probono
Advanced pro bono tools and utilities free for personal use

by peetree

It did help, but the problem persisted infinium. I uninstalled it and never reinstalled it and never saw the problem ever again. Go figure?

by kanenas_0

Local Settings is a hidden directory so unhide it.
In Explorer, Tools -> Folder Options -> View -> Show hidden files and folders.

No idea why some programs keep support routines in the \Temp directory. It looks like very bad programming to me and I always remove the offending application.
The only time they belong there, is right after their installation and their required reboot. The \Temp should be cleared afterwards.
Regards.

by otl

Quick fix would be to MSCONFIG and remove MM from the startup. aka - No startup, no error message.

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