system hangs during start-up

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Hi, You did not state what computer system or operating system you have. I guess you are running a Windows 9x operating system.

Try loading the operating system into safe mode. Hold down the Ctrl key when booting up the computer until you get to the Startup Menu. Select 3 and see if you can load in Safe Mode.

If you can go into Safe Mode, Click Start, Setting, Control Panel. In the Control Panel, Click on the System Icon, and then Device Manager. In Device Manager, it shows what devices you computer has loaded and if it is installed correctly or if there is some conflict with your devices. Remove all devices that have a yellow ? or ! mark. Close Device Manager, and restart your computer. It will detect the new hardware and install the drivers for them. You will probably have to restart your computer again once the drivers are installed.

If this does not work, e-mail me at: cajundon@angelfire.com, and I will go through other ways of detecting your problem. I can't go through all of them here for limited message length.

Good luck and have a great day.

Don Thibodaux, Computer Technology Consultant

Please answer a few questions.
Which OS and which version do you have?
Do you have an anti-virus program and which one?
Have you installed any software recently?
Who is your ISP and what version of their software are you running?
If all of yourhardware is reading try a rescue disk and please send the answers to the above questions to me if you have these problems afterward.

Jeffrey Horn

Your on @home, so am I. I had a simular problem when I was fooling around with the network card. When your computer boots, shortly after the hardware settings menu, the network card sends a DHCP request and waits for the response, while in the meantime the computer seems to freeze. Well after I had started playing with the network card settings it would freeze and would not even boot with Ctrl-Alt-Delete. So if you have altered the network settings, use safe mode to return them to normal.
Another problem if your using Win98, is it locking up just before the login/desktop appears. I have pinned it down to improper video driver installation. Reinstalling the video drivers will fix that problem.

Hope this has helped or least givenyou a couple extra ideas about what it is. We really can't help you if we don't know the entire situation.

Hi,
try it
1. verify hdd - master and cd-rom slave yors system i' can boot;
2. one device i'can comunicate with yors mainboard, posibile mainboard brocken or remove card form MB step by step and try it from eliminate device.
Good lock
Dan

There is a setting in some BIOS's that can cause hanging on boot, especially with anti virus software installed.
Try disabling the BIOS VIRUS WARNING option.
Regards
-Psy

OS - Win95, No software installed recently, Norton Anti-Virus

I am guessing that you are having the machine lockup before the OS starts-up.
If this is the case I would go into your bios and reset the plug-n-play data. Most bios setups have a menu option to config PCI and PNP devices. Normally the first optionin that menu is reset PNP data. I would try that. if that doesn't work I would disable the PNP-OS setting. If that doesn't work you probably have a bad MB.

Shawn

Your system board is trying to verify the existence of a device which is no longer there, or has had it's properties changed. The only way I know to shake the DMI error loose is to Clear your system's Bios and CMOS settings, and let it re-detect your hardware. If it still fails to start, remove all cards except video, and disconnect all drives except your floppy, and start attaching one by one after you get a normal bootup

i have this problem and traced it to the protocol inni file!disable the protocol inni file and restart you'll find it starts very fast but will look like a giff image the problem is usualy an inadequit video card unable to handle the interlaced higher quality images.this only takes a minute to try and can be easily restored.from there you could alter the proto inni file to suite you're system.this will help point the way.

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