3 replies
by gary56789
The following URL is the manual for CounterSpy:
http://www.sunbeltsoftware.com/evaluation/410/counterspy_user_guide.pdf#search='uninstall%20counterspy'
Be sure to read "Before You Install" prior to the Uninstall section.
Reading between the lines of your post, I am certain you tried to use Add/Remove programs in the Control Panel applet. If you still encounter problems, make sure the "Before You Install" items are done and then reboot into Safe Mode and retry the uninstallation/installation.
Let us know what happens if this doesn't work.
by hal 9000
No it's not crazy at all. What is happening here is that the application is still running and can not be uninstalled while it's running undoubtedly there are some files in the Windows Folder that are considered as Important to Windows so they cause the program to be unable to be uninstalled or removed. If you can not shut the program down as the above poster said start the computer in [b]Safe Mode[/b]with out Networking and then try removing it through the add-remove icon in the Control Panel.
Col
by artzelda1
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