I have a Toshiba Satellite 2400 notebook with Windows XP Home Edition preinstalled. The cursor is almost always fixated at the lowest item in the screen. For example in the desktop, it would be on the lowest icon or say in Windows Explorer or even Internet Explorer it would remain at the bottom of the screen. Moving the mouse over another item would temporary move the cursor there but then the cursor would relocate to the bottom again. Using the up arrow keys would do the same. Also the item where the cursor is located seems to be flashing, as though it is searching. However sometimes everything would work normally.
I have installed Windows SP2, ran Norton’s Utilities, ran anti-spyware, disabled the built-in touch pad and used an external mouse, ran “msconfig” and have disabled items that don’t seem necessary and yet the problem remains. Is it a hardware, ie: keyboard problem or is it a software problem?
If I were to reinstall Windows, how should I proceed? I don’t have the original CD that came with the computer but I have the original product key (on the sticker on the bottom of the notebook). I do have a copy of Windows that I had installed on my desktop computer. Can I use this copy and use the notebook product key and will this register with Microsoft properly?
Thanks for your help.