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Transfer Contacts/mail to another machine

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by douglasb

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I need to transfer my contacts and messages from Outlook 2003 but there is no "import/export" option availble due to some problem I can't fix. Is there anyway to do do this not using this feature? I notice there are quite a few *.pst files in my c:\documents and settings\"user"\application data\microsoft\outlook folder. Which is the correct one or can I just copy everything in that folder to the same folder on the new computer?

7 replies

by jepott

Here's how to find out which .PST file is the correct one(s). Go into your control panel and then go into your mail settings (under the 'classic view' it's simply called mail). Click on the Data Files button. Next, select the file that has the comment 'mail delivery location' and then click on the Open Folder button. This will give you the exact file and location on your drive. Copy that file to the other/new computer. On the new computer you can simply do an import - In Outlook click on File and then Import and Export. Next, select import from another program or file and click next. Next, scroll down the list and select Personal Folder File (.PST) and click next. In this next screen you will need to browse for your saved .PST file, select it, and then click next and keep following the prompts. This will pull in all you email and contacts. Hopefully this helps - JEPott

by gigelul

After you identify the "pst" file (see previous answer) it is enough to know the new location on the new PC and you can replace the new "pst" file (with no data inside) with the previous identified "pst" file (be sure that the both files has the same name. you can rename the old file if it is not the same like the new one).

by douglasb

Turns out that this account was changed to an Exchange Server account. Once I removed the Exchange settings the Import/Export option returned. Thanks to all for their input.

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