I would love some help!!
I have a Compaq Presario 1800T(which can support W2K-Compaq techs confirmed although Compaq doesn’t recommend), P3-450 w/128RAM, that I upgraded the O/S from Win98 to W2K. All was smooth until I tried to upgrade Mcafee & Adobe for W2K. Now when loading any new software from a CD or .exe – the install process starts, reads imbedded files, makes sounds like the process is moving then it ceases with a “slight noise that almost sounds as if the system burps and lets out air”. Mcafee offered multiple solutions, all (deleting the common files folder & install.msi – they kept providing me the link for downloading the proper install.msi that never worked & was written for Win98) have proved fruitless & when I respond totheir suggestions & point out that it did not help & they are not providing me the info that I have requested & need, they follow through like robots & send the same info. Compaq (who also provided all the incorrect solutions) and sent me CDs for recovering files & resources that do not work on the laptop. I have searched the Microsoft websites for the correct install.msi to no avail and am unable to get a straight answer from them or any help. By the time I drill down on the website the last response is they are “unable to provide the correct solution & seek help from Mcafee & Adobe”. I tried to reinstall W2K thinking that any missing files would be re-loaded or corrected, have verified that my permissions are set to “admin and power user” & have searched for any files on the W2K home pages that may aide me, yet with no avail. My last foray was in response to an email from “Tech Republic” that iterated “Using Instsrv.exe to install and uninstall services”, which I can’t find on the W2K Pro Resource Kit. In closing, I a backpack cd-rewriter so that I could back up my files and do a total rebuild and am unable to load this app.