8 replies
by dmiles
This is usually RAM related while trying to re-install XP Pro/Home after the PC crash's for no apparent reason & you just cannot get any operating system back on, it even gives problems if you try to sneekily, bypass this, by thinking you will be clever by putting another hard drive in your system & install onto that, forget it same problem. It also gives differing errors when you try to get around it by re-installing
W2K/W2K Server & 98,
BUT & its a big BUT its not guaranteed to be RAM related
.
You can try the following walk through but start by changing the RAM first of all which could save you a lot of time if changing the RAM solves the problem, however if it do's not then you have no option but to follow the following exhaustive checks to find the offending culprit.
I got the above error 1 week outside of the computers warrenty so I was gutted, mine was the RAM,
Here it is try changing your RAM first if it still gives the error then try the following:
Remove everything that is installed or connected to your computer so the only things remaining in the case are:
Motherboard, processor, and cooling fan
Graphics card
One stick of RAM
One hard drive
One CD ROM drive
by jaqui
clean cdrom drive and make sure the hexp pro cd isn't damaged.
usually, when software, like the os, fails on install it's the media itself is bad, so probably the cdrom is damaged somewhere.
maybe a stupid question, but did you format your drive before installing xp pro on your machine?
ive had a blue screen of death before getting roundabout the same errors as you, turned out that the new ram i'd bought wouldnt work properly with my motherboard due to the speed of the ram, probably not the answer but worth exploring
by willcomp
Since XP Home installs but XP Pro does not, we can probably eliminate memory as a potential cause. Faulty memory would cause both Home and Pro to fail since there is no difference in the way they configure memory.
Assume that XP Home is original release or SP1.
I see 2 possible causes. As previously mentioned, a faulty CD. Another is a component or configuration that presents problems for SP2.
See if you can borrow XP Pro Original or SP1 OEM CD and install from it. You should be able to use your OEM product key for installation. If install succeeds, install SP2 update and be done.
Just to rule out another remote possibilty, swap optical drives in case yours has problems reading in specific locations.
Dalton
by willcomp
Could have been optical drive (I've had to change out for installs before). Some drives are just better than others and all CDs are not created equal either. Additionally, some optical drives can have problems reading in a specific area. I don't know if it's a laser positioning problem or some other cause.
Also could have been phase of the moon or some other phenomenom. PCs do strange things.
by wlbowers
According to Microsoft:
http://support.microsoft.com/?kbid=330182&sd=RMVP
If this issue occurs after the first restart during Windows Setup, or after Setup is finished, the computer may not have sufficient hard disk space to run Windows.
If this issue occurs after the first restart during Windows Setup, or after Setup is complete, the computer BIOS may be incompatible with Windows.
Incompatible video adapter drivers.
Damaged RAM.
A damaged device driver or system service.
If the issue is associated with the Win32k.sys file, it may be caused by a third-party remote control program.
Some machines do have an issue with XP and service pack 2. Check Soyo for bios updates:
http://www.soyo.com.tw/downloads/
Good Luck Lee
by phildavis516
All good ideas.
I have confirmed the media to be good, I tried installing on another machine that I just built, so that leaves me with a bad piece of hardware or some other conflict. The hard drive I am trying to install on has had another OS on it, could that have an effect on the install. It seems to have problems after it detects a previous OS.
by phildavis516
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