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Unable to open email

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by ranthalion

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I recently had to replace my modem and since then I have been unable to retrieve my emails. I can see a preview of it in the bottom pane, but I can never actually open the messages or open the attachments...

3 replies

by danpiers

Although replacing your modem made a significant change to your system, I don't believe it is the cause of your problem. It is more likely that whatever caused you to replace your modem (power surge suspected) also scrambled your software a bit. Ithink the first thing to do is to re-install your e-mail software (I assume you are using Outlook Express). I would also consider re-installing Windows, since it would be unlikely that only the e-mail software was affected. Good luck.

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