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Unable to open second Intranet window

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3 replies

by jonesy100000

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I have a user who is running win2000(sp1), office2000(sr1). when she is on the intranet page she tries to open a second window. The screen comes up totally white, no text, no picture, I've uninstalled IE5.5,office2000,sp1,and re-installed to no avail.

3 replies

by purple713

I have dealt with this before.
In Internet Explorer, set the Defualt Page to the Intranet page by going to Tools and Internet Options and typing in the path of the Intranet Site. If you can't open tools, type in any address in the Address bar and then go back to the tools and options to set it up.

Hope this helps.

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