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Unable to open your default E-mail folde

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5 replies

by singhjunk 2 views

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The question is that I am trying to open my own e-mail account and I have administrator right to exchange as well as to the domain but still I get the error message every time I try to open outlook.

Unable to open your default e-mail folders.
You don't have the permission to log on.

Many other people are having he same problem. Could anybody suggest whats wrong here and why will this happen. What are the
nessary steps I need to take.

Thanks!

5 replies

by vinnyd

Try checking the Server event log for errors.

One customer we have started getting errors like this and we found the event log showed they were out of client licenses.

Now they really did have the licenses, but they had Outlook 97 on a computer and Outlook 2000 on others. Turns out somehow the license gets messed up.

There was a Q article from Microsoft that showed us how to fix it.

by wesley pate

First thing, Check and make sure that you are logging onto the domain.
Second make sure the username you're logging on with is the same username as the Windows Nt account assigned to the mailbox.

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