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Uninstalling programs in Win 2000

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3 replies

by nhughes79

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I have a problem with uninstalling Office 97 from Windows 2000.
When I try to remove a program i initially get the following error message
'Setup has encountered an error in the registration database...'
it then lets me go a go a bot further, then the program stops responding on the error message:
'Failed to unregister.SRG file...'

Any help would be gratefully received
Kind Regards

Neil Hughes

3 replies

by jpt

First thing I would do is try and reinstall Office 97 and then try and remove it again. Make sure you are using the same CD to reinstall the software. It could be that some files were deleted that are required for the installation process.

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