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Unknown error deleting an email

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9 replies

by choy.waigiat

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I'm using Outlook 2003. I receive 2 emails which I cannot delete. When I press the delete key an error says "Unknown Error". I think this 2 emails are virus.

Please advise,

thanks and regards,

9 replies

by bobsta

Are you using Exchange or are you popping your mail.
I have found using the Scanpst.exe utilitie helps with problems like this. You can only use it if you are storing your mail on your PC, in other words if you are popping your mail from ISP. Run a search for ScanPST.exe, open it and locate your Personal Folder.pst and scan it, ensure that Outlook is closed during this process.

by bobsta

Are you using Exchange or are you popping your mail.
I have found using the Scanpst.exe utilitie helps with problems like this. You can only use it if you are storing your mail on your PC, in other words if you are popping your mail from ISP. Run a search for ScanPST.exe, open it and locate your Personal Folder.pst and scan it, ensure that Outlook is closed during this process.

by bobsta

Are you using Exchange or are you popping your mail.
I have found using the Scanpst.exe utilitie helps with problems like this. You can only use it if you are storing your mail on your PC, in other words if you are popping your mail from ISP. Run a search for ScanPST.exe, open it and locate your Personal Folder.pst and scan it, ensure that Outlook is closed during this process.

by fluidtech

What I would do is simply log into the webmail site and delete the email right at your server.

Uless you are hosting your own email, the I think the previous replies woul be your best bet.

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