Software

Ask something
Discussion Locked

unlocking file from phantom program

0 helpful
5 replies

by logitk

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I need help, please. I had a system crash (system 1) while i was accessing clipart to insert into a Publisher 2000 file from a peer-to-peer networked system (system 2)that was in the middle of defraging.

System 1 went down and i had to reboot.when i attempted to open the publication and another publication it's telling me that the file is locked by another program to close the program and attempt again. the file is not opened in anyother program. does anyone know how to fix. i have torevise these 2 files which by the way are on a server that's not system 2.
thanks.

5 replies

by mtnsqs

Publisher will be similar to word - when it opens a file it creates a temporary file in the same directory that tells it the file is opened. Go to the directroy where the publisher files are and look for this lock file - it will generally have a unusual lead character(s) and the end part will look like your file name. Delete them and then all should be ok.

by garlin

I have experienced files on a server that are "open", even though they are not. The problem tends to hit an entire directory - all the files in the directory have the problem.

The first thing that you should do is use the Server Manager to look at the list of all the open files on the server, to be sure it is really not open.

Assuming it is not, try to re-boot the server. If rebooting the server is inconvenient, try making a copy of the directory with its files, and work in the copy (set permissions if necessary). The next time the server is rebooted, delete the old directory and rename the copy to the old name.

This discussion is closed to new replies.