USB devices installation problem - TechRepublic
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January 1, 2007 at 04:40 AM
stewart

USB devices installation problem

by stewart . Updated 19 years, 6 months ago

O.S. – Windows XP
Computer aleady has 3 USB devices that work fine.
I have been trying to install some new ones but up pops the Hardware Update Wizard that goes through the procedure of searching for drivers and installation software. However no drivers or installation software are required (or available)for the three different products I have tried to install. Consequently the Wizard returns the “Hardware was not Installed” message. The devices show as Drive F: but cannot be used because the computer treats them as not installed.
The three devices were:
1. A USB Hub
2. A Phillips MP3 player
3. A similar MP3 player made by Accoustics solutions.
I tried using different USB ports (which function for the older existing devices) but the results were the same.

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