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User's mapped network drives disappear.

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6 replies

by technohoe

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We have about 250 users that access folders on our file server. The most common ones get mapped at logon in a script by group membership. These mapped resources will disappear and we have resorted to manually mapping them from the user's workstation. It seems to be getting worse with multiple daily occurences now.
The file server is WIN2K ADV Server SP4 with all updates .
It's a mystery to us so far.

6 replies

by cp7212

I'm going to have to take a long shot here and say it could be something with your local computer policy. I would run a mmc on one of the local boxes and look in the network access commands. I'd like to see how the script acts also. When is it set to run? Also, are your networked drives set to reconnect at logon?

by idowindows

As of recently, we experienced IDENTICAL problems with a user. After replacing the NIC, all was well. If you can, I'd recommend trying that...

by server queen

Are these PCs XP? Are they at Service Pack 2? If they're XP, and haven't been updated to SP2, try that. This is a known problem, according to Technet.

(It's happening to me, too, completely at random and not readily reproducible, and I'm waiting to get confirmation whether or not the XP SP2 update solves the issue.)

by poettone

Has this been an ongoing issue?

One thing I would check would be the settings on the network cards themselves and the setting to allow the device to turn off the network connection.

This could be causing the issue and would explain the other user changing the nic card and the problem stopping..

Just a wild hunch as this was happening to one of my users, that randomly through the day though acually lose their network connection and the Ip stack fix that is known to cause issues in XP SP2 did not correct the issue. The same thing happened with me, I changed the network card (before I knew of the setting) and the issue was resolved.

good Luck..

by technohoe

WoW Good responses. Yes all are XP SP1. Our parewnt company does not want to install SP2 yet. I will check the pc's having the problem and post results. This too seems to be random problem on dozens of pc's out of 300.

Thanks to all who responded. let me try these suggestions and see what works and I will award points accordingly.

by technohoe

WoW Good responses. Yes all are XP SP1. Our parewnt company does not want to install SP2 yet. I will check the pc's having the problem and post results. This too seems to be random problem on dozens of pc's out of 300.

Thanks to all who responded. let me try these suggestions and see what works and I will award points accordingly.

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