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Using rules for delegate access mailbox

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I am running outlook 98, using exchange Server 5.5. I have my own inbox, and delegate access to another mailbox, called Help Desk. I would like to set a rule for Help Desk, so that mail coming in to it from a certain person will result in a sound and a message being dispalyed on my screen, even when i do not have outlook open. So far I have got this to work only when I have Outlook open, and when I am logged in as Help Desk (the mailbox is linked to an NT account of the same name)
Does anybodyknow a way whereby I can be logged on as myself, yet receive notifications of certain mail arriving in the mailbox I have delegate access to?

Thanks in anticipation.

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by seagull data services

As the saying goes, that's not a fault, it's a feature. However, I seem to remember seeing an article a couple of years ago in either Access-Office-Visual Basic Advisor or VB Programmers Journal, although it might have been Smart Access, which was trying to re-create that wonderful e-mail notification screen on Michael Douglas' home PC in the movie Disclosure. (His boss asked why he couldn't have something like that 8o)
Anyway, the idea was to create an instance of Outlook from a VB program which would log in and check your mail and notify you if any new mail had been received. I do seem to remember downloading the source code and it crashing windows. Probably because I had a 386 at the time. Suggest you get on to your IS dept and see if they can come up with something similar. Might just be a problem with running 2 instances of outlook though.

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