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Video card doesn't exist

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I am running a fujitsu pIII500. The
original driver disk has been misplaced.
The online documentation for my product id says I have an intel 810e graphics card. I downloaded the drivers from the intel site and everything was great. I dual boot myworkstation with Win NT 4.0 so I downloaded the nt drivers at the same time. When i try to run thee setup program it tells me that the 810 video card is not in my system. The drivers work fine in Win 98 with no problems at all. How do I know if there really is an 810 card. There are no tell tale names o the on board chip. Help I want NT in more than 16 colours

15 replies

by dmiles

If there has been no changes of the board then you can remove the board and look ton the board for the manufacturers part number and look up the board from this info.
The bios is reading the board as the one the system was built with.
Boot the system and at start-up hit F8 and see if their is any reference to the type of graphics board in control panel
Another utility that may help you identify the board is to download sandra 2000 by SISOFT,it can determine all boards that have been used.

by leorick

Hello,

First of all, The Intel 810e chipset has a built in AGP controller, meaning, the video is built-in on the motherboard.

It is probable that the NT 4.0 doesn't support the chip, since the drivers works fine with 98. You should check out the Microsoft Hardware compatibilty labs at this URL:

www.microsoft.com/whcl

by ab3_tek

I know this may sound a bit abstract but it has worked for me in the past with mystery drivers. Try to upgrade your install of NT 4.0 to Win 2000. In doing so 2000 should find the appropriate driver and list the hardware found. This would be a good starting point. Although if this is not possible try to contact fujitsu and see if you can social engineer an NT 4.0 recovery cd and see which driver is installed when loading the OS off the CD.

by bill cassada

Let's start with the easiest:

1) make CERTAIN you are using the NT driver and not the 98 by accident

2) when you boot the system try to see which video chipset it displays (this sometimes flashes by REALLY fast at the top of the screen so you'll probably have to boot more than once to see it). It may be that your chipset is a version or two off from what you have been told it is.

3) make sure that the NT driver is NT4 and not NT2000 or NT 3.51 (longshot, but worth a try)

Upgrading to 2000 is not the best route as you'll spend a lot more time fixing the bugs there than on fixing your current problem.

by huntershore

Another trick that I've had work for me is:
Boot into vga mode - set the drivers to standard VGA.
Boot into standard - load the new drivers.
Re-boot - and run the latest service pack you have.
Re-boot - re-install the video drivers.
Installing AGP drivers knocks out the SP AGP controls, so you have to load them again !

I LOVE windows !!

by campbell

OK you need to take the card out of the pc and look for the FCC ID number then go to www.windrivers.com and use the fcc id number to find out exactly what card you have.
hope it helps and you can get the driver for that card at that site too.

by kevin at alexander group

What Service Pack do you have loaded? NT did not support AGP until SP 4 (I believe). If you don't have at least SP4 loaded then you can't load the drivers.

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