Ihave virus on my PC that cannot get off. they keep coming back.
I have” WINDOWS XP HOME W/ SP1″ .
1) TURNED OFF SYSTEM RESTORE.
2) RAN SCAN WITH NORTON AV 2002 WITH UPDATE VIRUS DEFINITIONS.
SET TO SCAN ALL FILES AND INTERNET AND MAIL.
I HAVE NOT ONLY OR DOWNLOADED ANY MAIL.
3) I DELETED TEMPORARY FILES.
4) RAN SYMANTEC REPAIR TOOLS.
5) RUN SCAN IN FULL MODE AND SAFE MODE TOO.
6) NORTON CAN’T REPAIR OR QUARANTINE USING NORTON.
7) IN THE PAST I WAS ABLE TO REMOVE ONLY TO HAVE THEM
COME BACK WHEN I GO ON THE INTERNET.
8) SETTINGS ARE SET CORRECTLY IN NORTON TO REPAIR , DELETE OR QUARANTINE.
9) I HAVE MSN AS INTERNET PROVIDER.
10) SOFTWARE: POP-UP STOPPER AND SPY SWEEPER ON.
11) THEY ARE (3) VIRUSON MY PC :
W32.KORGO.V — X[1].EXE , W32.KORGO.P — X[2].EXE AND
W32.SPYBOT.WORM — SYSTEM32
I NEED SERIOUS HELP ??? 817-215-4515 8AM TO 6PM TEXAS.
EMAIL: FFONTAN1@TXUED.COM
I AM WORKING AT A DIFFERENT LOCATION AND PC TODAY.
FRANK