Hardware

Ask something
Question Locked

Visio Viewer Problem

0 helpful
5 replies

by carlyle.andrew

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Installed Visio Viewer 2007 to permit viewing of visio files. When a visio file is clicked on internet explorer opens up in restricted zone and all I get is a blank page. Changing the security options for the restricted zone does not appear to alter this behavior. I get no warning message about opening an active x file.

If I copy the file to any of the local hard drives the same thing happens. However if I copy the file to a memory stick internet explorer opens in the computer zone I get the warning bar at the top. If I click on the bar the file displays normally.

Can someone tell me how to get the file to display when clicked from the local hard drive or an email message? Incidentally HTML files on the local hard drive don't open in the restricted zone but open in the computer zone.

5 replies

by seanferd

2. From the Internet Explorer File menu, click Open. In the Open dialog box, select a Visio drawing (.VSD, .VSS, .VST, .VDX, .VSX, .VTX extension). Internet Explorer will load the Visio Viewer, which then renders the drawing in the browser window.
3. If an Internet Explorer window is already open, you can drag and drop a Visio Drawing (.VSD, .VSS, .VST, .VDX, .VSX, .VTX extension) file into the window. Internet Explorer will load the Visio Viewer, which then renders the drawing in the browser window.

see also
If Visio 2002 is installed:
http://support.microsoft.com/kb/926948

Visio Viewer 2007 Service Pack 1:
http://support.microsoft.com/kb/937160

Have you tried re-installing the viewer?

Which security options did you change? I wouldn't change the settings in Restricted zone, but check in Trusted and Local. When on a local hard drive, these files should not be seen as residing in a restricted zone.

by carlyle.andrew

Using the file open in IE or dragging and dropping does not work. I have the same restricted zone problem. I don't see anything in trusted and I don't know how to access local as I understood the local was locked down.

Is there a way of looking at the local security zone settings in IE 7?

by seanferd

Files that are downloaded from the internet or from email may retain the security settings the system Attachment Manager has placed on them when stored locally.

"If the file is placed on your local machine, then you can unblock the file and remove the zone-marking with one of the following methods:

* Right-click the blocked file, and select Properties, and on the General-tab, click Unblock
* When opening a moderate risk file, the warning dialog will include the option Always ask before opening this file. Clearing this option will remove the zone-marking for that file."

There are some other options to change the default behavior involving Group Policy or registry modification.

The following link is to the article I have quoted, which contains the further information I mentioned:
http://smallvoid.com/article/ie-attachment-manager.html

Some further information about security zones, if you are curious:
http://25yearsofprogramming.com/blog/2008/20080524.htm

by imagineimage

After installing all the gobbligook for attempting to get visio viewer, my system was affected by the loss of the main profile manifested as such: my computer/my documents all gone.
Resolved by googling issue of "my documents folder is empty on startup with windows notice of possible user profile corruption"

This discussion is closed to new replies.