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VPN Client problems

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by hbunny39

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Here's the scenario:

1) Client uses Cisco or SonicWall VPN client to log into network and use Remote Connections.

2) Client's company is bought by a company that does not use these third party VPN clients.

3) Windows VPN will not work properly, and after removing the third party VPN (Cisco and/or SonicWall), it still won't work.

4) There are two options we use to fix this... System Restore Point or Wipe the install clean and reinstall OS. Number one is not always possible and number two sucks.

Does anybody out there know of a way to 'reinstall' the Windows VPN client in a situation like this?

Thanks!

4 replies

by willcomp

How are users connecting to VPN? Are you running VPN on server? What is OS on clients?

Dalton

by willcomp

Is terminal services enabled? Believe that terminal services is required to log on using remote desktop.

by hbunny39

Windows XP.
Users are creating a new Network Connection using standard VPN.
The server is not using VPN.

Clients use VPN to log into the network, then they use Remote Desktop to get to a server. After the Cisco/SonicWall VPN is installed, the VPN seems to work ok, but the Remote Desktop cannot find the server, and does not throw any errors. It just sits there like it is looking for the server and never stops.

by jupton

Can you browse the network .I had a similar problem with a cisio vpn 3000 concentrator. I could not browse the network or launch remote desktop. I changed the mtu size on the vpn client software and have not had a problem since. Also it depends on the os with windows 2000 you have to have terminal services install for remote management, with windows 2003 you just have enable remote desktop on the server.

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