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W2kPro Validation!

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by virgoan

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my user is trying to run windows update manually but when click on download button; about 5 sec failure to download message displayed "windows genuine advantage validation tool (kb892130)". i have set auto run of windows update for him but doesn't seem to working fine. help please! his os is windows 2k pro (dell oem version).

13 replies

by g...

I guess you don't have the microsoft validation key. Do you have the license for that windows? If you do, you may have to activate your product.

by virgoan

thanks for your reply but this didn't help me. if it's due to invalid license key how could my user's automatic updates were successfully run in the past?! Anyway i have reported this case to MS.

by hal 9000

While I have not seen this with Y2K it is quite common with XP after you apply a Service Pack MS insists that the Product Key is invalid.

The only answer to to obtain a new product key from either MS or the system maker so if it is a Dell, HP and the like you'll have to ring them and if you have a custom built unit with an OEM copy of Y2K you'll need the Y2K install Cd when you ring MS. You have to read the numbers off the center ring so you'll need good eyes or a magnifying glass. If you are going to be contacting MS ring them and do not E-Mail them as you'll be waiting for ever to even think about getting a response. This has come about because the Windows Upgrade Adviser first checks for valid product keys before it will allow updates to be installed.

This is MS's latest attempt to prevent Piracy and has only recently become active.

Col

by virgoan

thanks for your valuable info. anyway, i have reported this problem to MS support and is still waiting for their reply. i am very disappointed with MS came up with this kind of troublesome & unnecessary attempt to prevent piracy... :(

by sgt_shultz

it is not clear to me from your post that you have a error indicating actual key problem. i microsoft recently implemented new scare tactics for validation and also everybody scrambling to patch win2k due to new bad news worms so i say: try again. think you seeing problem with ms website, not your box. try deleting temp internet files, try safe mode with networking (is that in 2k i can never keep track)
post the exact complete error if no joy
i have seen this on win2k recently. i just was working several other things at that time had sim problem maybe to yours. i emtpied temporary internet files and tried again every few minutes. it finally worked...
either that, or you got that worm. it is making very odd and strange errors that mostly need reinstalltion to repair.
if i had the worm and i need the box to boot i would either try fixing registry from repair folder (ugh) or a 'rescue' win2k install on that hd or an added in hd

by virgoan

thank you for your reply. i have reported this problem to MS support. i have followed a series of steps given by the support but it didn't help me! i was very frustrated and disappointed with MS having this kind of attempt to prevent piracy :(

by lostpaddler

You mention that things were working well automatically. Have you tried manually going to the site and installing the WGA Active X control, then continuing? Also if you have a pop up blocker, turn it off for the update site.

by virgoan

thank you for your reply. i am still waiting for MS reply for my problme. very frustrated now...

by hal 9000

Do not report this matter to MS ring them and get a response and at the very least a work around as they will just not bother replying to E-Mails and the like. If you are a Certified MS Partner you should have a special Help Line to call and that is what they are there for so ring them and get a solution immediately or you'll be waiting until Hell Freezes over and then by that time it will no longer be an issue and you'll have forgotten all about it.

If you are not a MS Partner you can always ring their Licensing Hotline for help on this one and get a solution right away. That may involve you reading the numbers off the Center of the install CD and them E-mailing you a new Product Key in 7 - 10 days but at least you'll know that your are getting somewhere.

Col

by virgoan

Great! I managed to solve it with the solution given by MS. Share with all...

http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en

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