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Win 2000 and HP Pavilion's

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5 replies

by rmccon

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I have six HP pavilions in my office that have all been updated to Win 2K Professional. I love it, it is great, except for one small nusiance.

For some reason all the mouse's on each computer do not work (sometimes) when you reboot or restart the machine. HP's fix was to disable the BIOS setting for detection of PS mouse, but this did not solve the problem. It can be remedied by placing the machine into standby mode and then bringing it out. The mouse then works?

Does anybody have any idea's to solve this nusiance!!

5 replies

by abubin

have you checked the device manager? Anything different over there about your ps/2 mouse? Have you tried removing the mouse from the device manager then redetecting the hardware? This should solve the problem.

There also could be IRQ conflict butless likely. But check to make sure.

Is all else fails try getting a converter to convert ps/2 to serial connection and use it as serial mouse instead.

by rmccon

Thanks for the suggestions, but I already tried those. The converter will work, and has already been applied to most of the machines.

by culizard

I'm not positive about this, its sort of a stab in the dark, but have you tried disabling power management in the BIOS? Win2k can handle all that on its own, so you shouldn't lose any functionality by doing so. Typically a mouse event could be usedto wake a PC up, so perhaps the BIOS is polling the mouse, which is confusing windows and causing you to lose its use. When you standby and come back you're resetting the IRQs and windows reinitializes some of the hardware, causing the mouse to work again.

Try disabling Power Management in the BIOS and let us know what happens.

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