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Win 2K Professional Installation Issues

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3 replies

by smcse2k

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During an upgrade from Win-98 to Win-2K Prof. on a workstation, and at the point where is creating an upgarde report (while it sais: Processing system files), I get the following error:
"winnt32 has performed an illegal operation and it will be shut down"
Details:
WINNT32 caused an invalid page fault in
module KERNEL32.DLL at 017f:bff88396.
Registers:
EAX=c00309c4 CS=017f EIP=bff88396 EFLGS=00010216
EBX=02cb87e4 SS=0187 ESP=02cafeac EBP=02cb0024
ECX=00000003 DS=0187 ESI=00000001 FS=0ebf
EDX=bff76855 ES=0187 EDI=02003f98 GS=0000
Bytes at CS:EIP:
53 56 57 8b 75 10 8b 38 33 db 85 f6 75 2d 8d b5
Stack dump:

I have succesfuly upgraded many other workstations but this one I have not been able to complete.
Any suggestions?

3 replies

by petemcc

I did a search on google.com and found some references to virus problems or 3rd party application issues, although not matching your exact error message. Check for viruses and compare installed programs w/ the successful upgrades.

Hope this helps,
Pete

by ong_matthew

Perform a disk scan to get rid of any potential problem by some files having some problem .
Then redo the installation again.

by adenfla

Try reading Microsoft's Article Q252725. It has a reference that is real close to the problem you have listed.

Good Luck!
Rick

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