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Win 2K server hung, screen has no icons.

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7 replies

by mlchriss

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I find one of my Win2k servers (running Citrix Metaframe 1.8) hung with the screen showing only wall paper or standard blue background with no icons. Alt-Ctrl-Del has no impact. I have instigated a nightly reboot which has limited this issue but notremoved it. Has anyone had this problem?

7 replies

by firenglory

Need more info... Is there a screen saver running? Does it hang while you are working with it? Is power saving enabled? When it hangs, does the 'num-lock' light respond to the num-lock button? What kybd lights are on/off? Can you see the mouse pointer? Do you know if the motherboard has a VIA chipset?
That should do it... :-}

by joumani

Hi,
If yous have another server within the same domaine, try (from this seever) to start explorer.exe on the hang server.
I want to know if you use the active directory, and if you installed some software that are not certified for win2k ?

by dcyr

Try this, bring up task manager (ctrl, shift, esc) and click on run, explorer.exe. Also, have you put the latest SP for Citrix on the server? It might help

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