I am attempting to get a modem to work in one of our computers. The operating system is Win 2k Pro and the problem is the modem. Now in device manager, there are some resource conflicts. The IRQ, is #7 and its conflicting with the Winmodem. I cannot seem to manually change the resource settings in Windows. The error message that we get the number is dialed out, is error 747 could not open port. This is what I have done
1. I have deleted the modem and tried to reinstall it, still same thing
2. I have went into BIOS and checked to make sure that the IRQ?s and the Com ports are not conflicting.
3. I changed the modem so that it will use COM1
4. I did change the IRQ 7 in the BIOS so that it did not conflict with the modem or any device
5. I reserved a resource in Device Manager explicitly for the modem
6. I created a new COM port so that the modem could use it
Now I also notice that A Winmodem is also installed, when I would uninstall the US Robotics modem, when I get back to the desktop the add new hardware wizard will install the Winmodem, but it says to uninstall that modem the Winmodem because a modem is already installed. I do this and still; nothing. I deleted the Robotics modem and tried to use the Winmodem instead and still nothing. What do you think I need to do?