WIN98SE Shutdown Problems

Hi Jackie,

I have found a lot of help for these type of Windows Shutdown issues at the following link:
http://www.winmag.com/fixes/1999/1099/shutdown.htm

Specifically, there is a Product Support Bulliten for Win 98SE at:
http://support.microsoft.com/support/kb/articles/q239/8/87.asp

Hope this helps.

Rgds,
Kevin.

I would try closing out apps that are running, like Outlook. I close out my apps all the time before closing down WIN98 and have no problems. Another thing you might try is to boot up in Safe mode and then shut down and bring up the PC again. I have heard that the patches don't work very well (if you follow this forum).

Just to add to Kevin's answer, there is also a troubleshooting guide to Win98SE's shutdown problems at

http://support.microsoft.com/support/kb/articles/Q238/0/96.ASP

and in case that doesn't get you there for some reason, it's article ID number Q238096.

Good Luck, Liza

There are probably many things that can be causing this problem, but probably the biggest is the running environment of Windows 98SE. Try running scandisk and defrag, both located in the Programs-Accessories-System Tools of the Start Menu. The best way to fix *any* problem with this is to re-install windows. You may want to format your hard drive first, so that it starts over running clean. Good Luck !

I am not familiar w/ the Chinese Version, however there is a known problem w/ the English version of Windows SE. Microsoft has a patch to fix that.

This is a well known problem with 98SE. The fix is on Microsofts website. Go to Windows update and when the list of available updates displays, select Windows SE shutdown patch.
Have you got a Network card installed? This can lead to slow bootup times, but can be speeded up as follows -
If you don't use TCP/IP for your local network goto Network Neighborhood, right click and select properties. Find the entry for "TCP/IP---> Your Network Card" and delete it.
Hope this helps

Jackie it depends on two major things.
1. The size of the Harddrive you have and how many logical drives are on the Primary Dos Partition.
2. If the system is networked and you have mapped several drives ie: more than 4 you will have the same problem.

Cure 1: Download the patch from Microsoft. This will work fine for only 3 or so months.

Cure 2: The only way to fix this problem is to cut back on the ammount of drives that are being mapped and re-installing Win98 SE.

Unfortunately this is a bug within Win98 SE. It has been cured in Win2K. I know this from first hand experience with a network of 30 computers at our training facility. I have had to restrict the number of drives being mapped to 3.

I have also consulted with MS and they agree that the patch only works for a short time and at present there is nothing else thay can do for us.

I hope this is of some help for you Jackie

Cheers Strider

In the "Run" dialog box type
msconfig
and then press Enter. After entering that program click "Advanced" and then check the option to disable the fast shutdown.
It looks like this will resolve your problem as it resolved my too.

Note - This isin the english version. In the Chinese version the button "Advanced" may be something other, God knows what...

You have windows 98 SE, that as a few bugs on shutdown, Microsoft have released a few patch's, if you wish you can go to:
http://www.microsoft.com/windows98/downloads/corporate.asp

then you must choose:
Windows 98 Second Edition Shutdown
Supplement 502 KB | 4 Min @ 28.8
CHOOSE CHINESE VERSION OK!!!!!!

if that doesn't work, please contact me i've a few more possible solutions to your problem.

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