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May 28, 2002 at 02:30 PM
djaburg

Windows 2000 Backup Problem

by djaburg . Updated 24 years, 2 months ago

When trying to access the Remote Storage icon in the Computer Administration panel, I get a message indicating “cannot read from or write to database” and then the icon shows an X over it. I think that there is something ODBC related, but I’m not sure. I did follow the direction at the MS site regarding creating a new media database, but I still get the same message. I’ve been called in by a company that had their server infected by the KLEZ virus and they are running QuickHeal as their AV program. I suspect that some file was deleted during the AV program’s attempt at repairing/removing the virus, but there’s no log to indicate what files have or have not been tampered with. I suspect reloading SP2 (that has the latest MDAC update) may resolve the issue, but I’m trying to see if anyone has had this situation before.

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