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Windows 2000 Server Backup

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by zarina.rahim

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I am using Windows 2000 Server Backup and Recovery Tools to do backup of the server hard drive. During the backup process, this error message popped up on the screen :
Drive Error : The device reported an error on a request to read data from media.Error reported : Unknown error
FYI, I am using an internal backup unit using DAT tapes with capacity of 20GB. Tape Drives detected by W2K Device Manager : EXABYTE EXB-89008E000112 SCSI Sequential Device.
The backup failed. I have been searching for solutions but to no avail. Thank you in advance for helping.

2 replies

by gigelul

You don't mentioned if before works.
Some suggestions:
-try to use other tape
-check for a firmware update for backup unit
-maybe the files which you try to backup are in use
-run a clean routine for your backup unit with a cleaning tape
Maybeyou have additional information in event viewer.

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