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Windows 98 does not start

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I have a Fujitsu Laptop P.C Model No. FM V-575 NU/W
and Windows 98 installed on it.
When I start my P.C after sucessful boting process Window 98 screen appear and hangon before it reached to desktop.

when i try to run windows in safe mode
I have a message i.e

While initializing device UKD:
Windows protect.

I am able to run my laptop in Safe mode command prompt only.

and can access hard disk
check all of my directories.

help me in this regard how to solve this problem

7 replies

by hrhold1

You describe a problem I had on a desktop. Have you installed any software immediately prior to this occuring.
It is possible that your 'prochook.dll' has been modified. To see what is going on exactly, there are 2 options.

Option 1: once you get to the desktop,
Start/Programs/Accessories/SystemTools/SystemInformation, once open; Tools/Dr.Watson.
Allow Dr.Watson to do its thing and see if any errors are reported.

Option 2: While in SafeMode;
Start/Programs/Accessories/SystemTools/SystemConfigurationUtility. Once this is open you can choose either Selective StartUp and load one file set at a time or,
choose Diagnostic StartUp, these will allow you to pinpoint, at least, where a problem may be.

Hope this helps ....H

by hrhold1

OK, that didn't work. Have you tried your Start disk, to boot and run the diagnostics or load windows ?

by hrhold1

Have you used ' EDIT ' to see if the device you mention is listed in any boot file? Can you disable it by removing it from sys,ini or Config.sys or autoexec.bat.

Have you tried using the dos command "find" to search your drive for it? 'find /?' lists the syntax for it.

still tryin ........... H

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