If we right mouse click on the cd in the cd drive and go to properies or try explorer the cd, windows comes up with windows explorer error the mod name is shlwapi.dll
App name explorer.exe
App ver 6.0.2900
mod ver 6.0.2.900.2995
offset 000083F0
The only way out is to reboot the computer.
It is a Lenovo 0761 laptop running windows XP Home Edition.
Thanks Peter