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windows me and internet explorer

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by singmee2sleep 1 view

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I have AOL and i can get to the welcome screen, but if i try to access anything after that i get this address in the address bar "res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/navcancl.htm#http://help.channels.aol.com/" and the "no page to display on the page. AOL sayd its my internet explorer and ive uninstalled it and reinstalled it and it still does the same thing?

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by mozster

Could be a number of things. First make sure your antivirus software is uptodate and run a full system scan to see if there is anything lurking on the system - some worms can cause IE problems.
Also run a spyware checker such as Adaware to scan for unwanted programs/malware that may have been downloaded and preventing you from accessing the web.
Check you've connected to the internet successfully by using the ping command from the command prompt - try ping www.yahoo.com to see if you get a response back from the site. If not then it could be something to do with your Dial Up connection to AOL rather than IE.

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