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windows me and internet explorer

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3 replies

by singmee2sleep

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I have AOL and i can get to the welcome screen, but if i try to access anything after that i get this address in the address bar "res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/navcancl.htm#http://help.channels.aol.com/" and the "no page to display on the page. AOL sayd its my internet explorer and ive uninstalled it and reinstalled it and it still does the same thing?

3 replies

by dmiles

The reason you're having this problem is the file is loaded when Windows boots.
That's why this error is occurring, the file is in use. Give this a try, by replacing
the file from DOS.

Reboot the computer with a Win98 boot disk, select CD rom support when prompted.
Note which drive letter the CD is assigned. When you reach the A:\> prompt, place
the Win98 CD in the CD rom drive.

Now from the A:\> prompt, type EXT and press enter. The first prompt you see
will ask for the location of the CAB files, enter E:\Win98 (or the assigned drive
letter):\Win98 . Now follow the instructions. You need to extract SHDOCLC.DLL
to the C:\Windows\System directory.

Using Netscape when accessing AOL works better than using IE

by sgt_shultz

are you making sure that you start up your connection using the aol version of ie first, minimise that then use your preferred browser?

by willcomp

Sounds like a DNS problem. To resolve, you will need a Win Me CD or have cab files on hard disk.

1. Go to Settings -> Control Panel -> Add/Remove Programs -> Windows Setup then click on Communications and select Details radio button. Uncheck Dial Up Networking.

2. Run Regedit and go to HKEY_LOCAL_MACHINE/System/CurrentControlSet/Services Right click on Winsock and Winsock2 and delete them.

3. Reboot computer.

4. Reinstall Dial Up Networking using same procedure as in step 1 except check box by Dial Up Networking. Follow prompts from there.

This procedure will remove and reinstall DNS.

A question: Did you remove adware or viruses prior to this happening?

Dalton

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