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by ask_anurag

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Hi,
I have one question that after updating windows i gets NTOSKRNL.exe error message.What is the reason behind of it.I have checked it on microsoft site and there is a security package 811493 which replace NTOSKRNL.exe file.When i checked it on add/remove programs i do not see any package 811493.Can someone help me to find out the solution of it.
Even if i repair windows it does not solve the problem i have to format the PC.
Regards.
Anurag.

4 replies

by ask_anurag

HI,
Thanks for your help I have tried to start PC in safe mode but did'nt get success then i tried to start pc in last know good configuration but this option works in some pc and some not.And I also I tried to run SFC command but it did'nt solve the problem.I have to reinstall the whole OS which creates problem.
Why it happen when we do windows update in windows xp it gives BSOD screen with NTOSKRNL error.
Regards.
Anurag.

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