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Windows Update Notification Icon Problem

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11 replies

by aakash shah

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On some of the computers I manage (Windows 2000), the Windows Update notification icon in the system tray (the Windows logo with the globe) does not disappear even though WindowsUpdate.com reports that all the patches have been installed. How can I fix this so that the Windows Update notification does not report false information? Thanks.

11 replies

by aakash shah

Thanks for responding yornthadude. I would like to avoid purchasing additional software. What I am looking for is a registry setting that can be cleared or an executable that can be run (or any other approach) to get the Windows Update alert icon to refresh itself.

by rewrite

How is the update notification set up? If set up to download updates and notify when they are ready then the notification icon will appear once for each instance (once for downloading and again for installing). If downloaded but not yet installed the ms website will report all updates as being applied but if the user hasn't installed the updates yet the icon will remain in the system tray.

Cheers.

RW

by aakash shah

Thanks for responding ReWrite. It is currently set up to download and notify (not to install). On the systems in question, the alert appeared in the system tray and so I went to WindowsUpdate.com and applied all the patches. After I restarted, I checked WindowsUpdate.com again, and no more updates were needed. But, the alert icon is still being displayed in the system tray. Any way to get rid of it?

by aakash shah

Thanks for responding. I am confident that the patch has been installed. Also, I am confident that there are no problems with the patch. So, reinstalling the patch wouldn't help since my goal is to fix the problem with the alert notification icon.

by rewrite

Not the patch, uninstall and reinstall the update notification app.

Cheers.

RW

by aakash shah

I checked MS's KB and found an article at: http://support.microsoft.com/kb/224420/EN-US. However, I don't see the Microsoft Windows Critical Update Notification Utility in my Add/Remove programs. Also, I think that this utility is for Windows 98 only. Can you please tell em if this is the same utility you are referring to? And if so, please tell me how I deal with it. Thanks.

by rewrite

To reinstall windows update on w2k machines do this:

(quote)

Windows Server 2003, Windows XP, and Windows 2000
1.Download the Iuctl.cab file and save it on your desktop. To download the Iuctl.cab file, visit the following Windows Update Web site:
http://v4.windowsupdate.microsoft.com/cab/x86/unicode/iuctl.cab
2.After the file is saved on your desktop, right-click the Iuctl.cab file, and then click Open
3.Select all the files that are listed. To do this, point to the file list, and then press CTRL+A.
4.Right-click the files that you selected, and then click Extract.
5.Select a known location, and then click OK. For example, select the desktop.
6.Locate the file where you extracted it. For example, locate the file on the desktop.
7.Right-click the Iuctl.inf file, and then click Install.

After you have resolved this issue, you can safely delete the files and folders that you downloaded and extracted in steps 1 through 4 of this procedure.

(end quote)

Cheers.

RW

by aakash shah

Rewrite: I forgot that this quesiton was still open. Your approach still didn't help. However, with the new Microsoft Update, I am no longer experiencing this problem. Thanks for your help though.

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