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Windows wont load

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i have windows 2000 pro on my laptop but it orginaly had windows xp on it i cant get my laptop to load windows there is a missing start up file windows system32 or something i called HP for a restore disk and they sent me XP and it does not work on my Pc i called them back and they said that is does not matter if i have windows 2000 pro that the quick restore disk for windows xp would work am i not doing something right

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by sgt_shultz

2000 and xp have different boot processes. you'll need to delete then recreate and format the boot partition (c:). the restore disk almost surely asked you if you wanted to do this. if you said no maybe that is the problem? post us more info on the error you receive...

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