Software

Ask something
Question Locked

Windows XP - Add/Remove Programs

0 helpful
3 replies

by mdn2005

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have recently installed a newer version of AVG and Microsoft office 2007. I am trying to remove both of them from my computer completely. When I click the button to remove. I get these messages:

AVG> Installer initialization failed due to following error:
Error: Initialization of the language file "C:\Program Files\Grisoft\AVG7\setup.lns" failed.
General failure.
-----------------------------------------------
Office> Setup error: The language of this installation package is not supported by your system.

I have tried to reinstall both of them and they will not allow me to complete the process. They still won't delete. Any Help on getting this clear so that I can free up that space?

~Myk

3 replies

by minhajlk

Going through your error message, looks like there is a problem with the language settings.

Did you change the language after the installation. If you had fiddled with the language settings try re-seeting it to the original setting and then try to uninstall the softwares.

You find the "Regional and Language Options" in the Control Panel.

Good luck.

by gsmith644

I've used AVG and as I recall either the MFG has a utility to do the cleanup or you may need to use regedit and just go in and remove all the relevent keys. I'd check with AVG tech support - they are pretty good.
-greg

This discussion is closed to new replies.