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Windows XP doesn't fully recognize external HD

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6 replies

by boldbehan

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Alright fellas, so here's the deal:

I've recently acquired an external HD that is said to be 160 GBs. This is the model - http://www.lacie.com/products/product.htm?pid=10868

I've all the proper steps to configure this external drive (as far as I know ;P) - used disk management to setup, etc. The problem is that the drive is only being recognized as the exact same size as my internal harddrive (this is a laptop) - 37.25 GBs.

I don't know what to do about it, google returns nothing no matter how I try to word it, and error-checking the drive didn't give me any results.

Help?

6 replies

by churdoo

Sounds like a BIOS limitation. How old is the laptop? Install the latest BIOS in the lappy if not already.

by boldbehan

I was running an old version, so thanks for your respomse. But it seems that upgrading my BIOS hasn't fixed anything. Under Disk Management it's still seen as 37.25 GBs :(

Should I take any other steps after upgrading my BIOS? Or would it have resolved the issue immediatly?

by techrepublicnetwork

you have to be sure usb 2.0's driver.s fulled installed... or have you ever tried on an else computer the HDD? i have also extrnl HDD 250 gb . my pc sees it... you can arrive me as online.

by ozi eagle

Hi,

Check your HDD jumpers, some can be jumpered to have a 30 something limit.

Herb

by w2ktechman

What does the manufacturer say about it?

Also, try plcing the jumper to MASTER. cable select over USB can be buggy sometimes.

Make sure that you update your motherboards 'chipset' drivers, as well.

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