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Windows XP Home cpu usage 100%

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16 replies

by nagumotu32

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Hi,
In my laptop the cpu usaeg is always 100%. the program srv32 is using more cpu time. around 97-99. when ever i open any application it is decreasing little bit and again it is coming back to 99%.

please guide me how to rectify this problem.

16 replies

by jc2it

Upon further reading I realized that it is not the OPASERV.J Worm, but either the OPASERV.S or a Toolbar. Either way it is not required, and it should be removed.

If you do not have the most recent AV software definitions installed (You got an Old Virus, so probably not), then get them and run an AV scan. If this is a non work related PC then get the Free AVG scanner for home use.

If you are running current AV software with current definitions then it is probably the toolbar referanced here:
http://www.hijackfree.com/en/autorundetails/?command=Srv32.exe

You can remove this toolbar with either Adaware or Spybot Search & Destroy.

by jc2it

DO NOT Connect your laptop to anybody else's Network until you do these things. As a reseller you do not want to infect your customers.

by dmiles

This may be a virus file that is causing the cpu usage to increase
Scan the system with anti-virus software

If recently downloaded any software from web it may have adaware or spyware included,use utility such as spy sweeper to scan the system
When scanning for virus before removal disable system restore.

by gary56789

Be sure to scan for AV and Spyware in Safe Mode. Also, before you scan, if they are not up-to-date, use Safe Mode with Networking to download updates and then scan.

After the scans, rescan to make sure you come up with zero infections.

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