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windows xp sytem restore problems

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3 replies

by horganpa

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There was a problem on my personal computer so i ran the hp system restore, the next time the computer started up i had to go through the windows xp register where i give the computer a name the time zone and how i am connected to the internet. When i finished with all this and clicked the done button the computer just sits at the same screen. can anyone please help me with this problem i am a college student and need my computer.

Thank you

3 replies

by dmiles

Download and install the service packs that was installed before system restore

Boot computer using designated key into safe mode,open Device Manager and check for any yellow exclamation marks,which willshow what hardware may be causing a problem

Now download the latest version of the hardware drivers suchas video,modem,etc.

by l1nux3r

If Im not mistaken the hp restore will be a standard oem restore which will erase everything and set it back to day one when the pc arrived on your door step.

If this is the case, when you cycle the power and it does the same thing hang at that screen I would lean towards a hardware problem,

A few more details as to how the orignal problem came about that led you to do the restore also if you could confirm that the hp restore warned you that it would format the hard drive and lose all your information, this would be helpful

by philco24

skip all the settings like time zone and how you connect to the internet you can set them up when you get the system to the desk top in control pannel. when you get it to the desk top install service pack one ,then change the settings for time zone and internet conection. there night be a problen with your modem or network card by the sounds of it .

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