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Winlogon.exe - Application Error

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by owner 1 view

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I search the forum and could not find a topic that would help me.

Here is my problem. When I login to my account or any other account I get this error when the desktop screen starts up:

http://www.d-eo.com/AHH.jpg

Ignore the Easy Access Button Software message. The one above it is what I need help with.

If the url does not work for you or you do not feel like going to the above address that shows the picture. Here is what the message says:

Title: winlogon-exe - Application Error
Message: The instruction at "0x10017ef4" referenced memory at "0x1518000". The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program

When I click "OK" it restarts the computer. When I click "CANCEL" it restarts the computer.

Sunday, the computer was working fine. Monday the computer was screwed up when I login. First the computer was freezing on when I login to an account but then while trying to fix that problem I ended up getting the winlogon.exe problem and no longer got the freezing problem.

Anyone know how I can fix this problem and why did it occur? Thanks!

BTW I ran the sasser infection thing on microsoft and it found no infection.

5 replies

by owner

I have ran spybot search & destroy about 4 times already. Also have ran ad-aware a few times and norton anti virus on Monday. Any other suggestions?

by cntrysky

Does it happen in Safemode? If not then try cleanboot. In MSCONFIG uncheck all under Selective Startup except SYSTEM SERVICES, restart. If still a problem then go to MSCONFIG and go to Services Tab, click Hide All Microsoft Services and then click Disable to disable the rest. (The Startup Tab should all still have unchecked items). Restart and if no error then it could be one of those services. If no error prior to working on the Services Tab then it would be something unchecked earlier. At that point it would be process of elimination. At least this would be one of the first troubleshooting steps performed on startup or even shutdown issues. Let me know how this works...

by deemo

i am having a similar problem. the error i'm receiving is "winlogon.exe has generated errors and will be shutdown by windows." i check out Microsoft Knowledge Base Article - 812449. it basically says that windows has to be repaired or reloaded.

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