Word 2000

1. Make sure the CD is not still in the CD-Rom drive. (Sometimes the obvious is easy to overlook.)

2. Make sure that there's nothing listed in your Start Menu Programs that initiates that "reinstall"

3. This might be a "self-repairing" application. The entire installation process for Office 2000 has been upgraded not only to make the applications more resilient to installation problems, but also to add intelligence features that can fix problems that may occur. For example, if essential files have been deleted from the user's hard disk, and he/she tries to run an Office application that requires them, Office 2000 will automatically find and reinstall the missing files so the user stays up and running.

When you see this, do you "cancel" or "reinstall". Go ahead and let that reinstall run in case it is this "self-repair" application.

4. Try to completely remove - uninstall - Word 2000 (Office 2000, whatever the case may be), make sure all pertinent files and folders are deleted, and then install the software again from scratch.

Good luck,

Max