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Word 2000 error: CommandBarPopup failed

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3 replies

by rbackhaus

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I have a user getting the following error in Word 2000 (Win98 client):

Microsoft Visual Basic
Run-time error '-2147467259 (80004005)':
Method 'Controls' of object 'CommandBarPopup' failed.

MS Support and Knowledgebase have solutions for re-writing VB apps ... but we haven't written any apps ...just using Word. Does anyone know a quick fix for this one? Thanks

3 replies

by dklippert

Go to Tools>Macros and see if you have anything listed. Also check Tools>Templates and Add-ins. Many programs, like Fax or scanner apps, insert add-ins.
You might also try searching for and renaming or deleting Normal.DOT. Word will create a new one when it starts back up.

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