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Word 2003 Closing

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9 replies

by davebkelly

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have got a really annoying user who wants to know why the fan makes a noise sometimes and what is the keyboard shortcut for this and that. I have managed to answer the pointless questions for over 6 months (since I have worked here) but today, I have been out tec'd. I have no idea why the following is happening and I can't be bothered to spend hours finding out..... so....

I am sure one of you has the answer off the top of your head !?!?! HELP, otherwise I will have to kill a smug user !!!

The problem...........Word 2003 closes whenever the last document is closed. On all other machines (well all I have checked) this is not the case. Word 2003 stays open with no document to edit.

Can anyone point me in the right direction so I can stop Word closing unless it is directly closed (Menu/Exit, Alt F4.....etc)....... and so stop the user asking me the same question everytime I walk past her desk !?!

Ta

9 replies

by angsax

Not off the top of my head, but I wonder if the simple solution would be to UNINSTALL Office, then reinstall.

Of course, this behavior could be due to a setting or corruption of a file/dll.

Anyway, that would be my first try!

by nz_justice

Install Office 2k3 sp1

Check the "help" "about ms office 2k3" Tell you if SP1is installed you should see SP! at end of version info. also check to see if anything is disabled.

Also look herre for help

http://support.microsoft.com/kb/822005

before you do a re-install try a repair.

by davebkelly

Sorry, it was a duplicate and it would be unfair on the others for you to get double your share of the tech points.

Thanks for your response though, it was worth a go.

by nz_justice

Install Office 2k3 sp1

Check the "help" "about ms office 2k3" Tell you if SP1is installed you should see SP! at end of version info. also check to see if anything is disabled.

Also look herre for help

http://support.microsoft.com/kb/822005

before you do a re-install try a repair.

by esshelton

I can't answer the question directly, but I can tell you that it also happens to me. I am also using Word 2003 and have SP3 installed. I use Word as my email editor and if I have opened a Word document that is an attachment to an email and then close the document (small black x not large red one), if it is the only document or the last one closed, most times, Word will close down. I have done the repair routine and reinstalled both to no avail. Another interesting side note. Generally when I re-open Word after is has shut itself down, if I use the small button located on the task bar, it will open with a blank document but NOT numbered Document 1 It might be Document 13 one day and 29 another. However If I re-open Word from the "Start" button it will always open at Document 1. While I have spent many hours trying to figure this out, my ultimate answer was it is not difficult to live with and I have more important tasks to work on.

by davebkelly

I agree, I have not tried any of the above as, lets face it, its hardly the blue screen of death. Many thanks for your reply !!

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